HANDLING TIME
We aim to ship the same day for orders made before 9am on business days. Orders after 9am ship the next business day.
DELIVERY TIME
Delivery via Australia Parcel Post
Same-state deliveries
Most items will arrive within 2 business days
Some items may take up to 5 business days to arrive
Interstate deliveries
Most items will arrive within 4 business days
Some items may take 6 business days to arrive
In more remote, and regional, areas this can take longer.
SHIPPING COSTS
$9.99 flat rate for orders under $75
Free delivery for orders over $75
Deliveries can only be made within Australia. If you have a question about delivery outside of Australia please call our friendly customer service team on 1800 001 055.
I PURCHASED MULTIPLE ITEMS, WILL THEY BE SHIPPED TOGETHER?
Yes, your items will all be shipped together as one parcel.
WILL YOU GIVE MY DETAILS TO THIRD PARTIES?
Absolutely not. Your information will never be passed on.
DELIVERY TERMS
Orders will be sent to the delivery address that you have submitted with your order. We cannot be held responsible if that delivery address is incorrect.
We use only reputable delivery companies, however, we do not accept any liability for delayed delivery caused by any third party.
DO YOU SHIP INTERNATIONALLY?
planethealth.com.au only ships within Australia.
RETURNS & REFUNDS
In the event of damaged, faulty or incorrect products being dispatched, we are happy for you to return the goods to us. Please contact us within 10 days of receiving your product to ensure we can help you.
Please note that we do not offer returns or refunds on change of mind purchases.